get valuable feedback direct from your customers
Stealz provides the informed, strategic guidance & cutting-edge technology you need to turn customer feedback into actionable insights.
our competitive advantage
- Utilizing Beacon technology allows us to collect extensive customer data & build robust profiles for each user, painting a clearer picture about their personal perspective.
- Our mobile approach provides a highly efficient survey experience for the customer (average time-to-complete: 75 seconds).
- Intelligent proximity-based notifications prompt & remind customers to leave feedback.
- Reactive question branching prioritizes the most relevant questions for each customer.
- Intuitive fraud prevention eliminates customer & staff misuse.
- Real-time automated feedback alerts let your management team know when a customer reports a negative experience, aiding in customer rescue efforts.
the power of Beacon technology
We use multiple beacons to triangulate a customer's exact location within your business. This allows for smart, hyper-targeted deployment of surveys & customized notifications based on the customer's location, especially if it may have influenced their experience.
1. Customer Data & Location Collected Via Beacon
Customer's exact location is pinpointed & the appropriate survey is dispatched.
2. Customer is Given Custom Feedback Path
Branching technology deploys custom follow-up questions based on previous answers.
3. Customer Submits Feedback Via App
All feedback is confidential & never made public to third parties.
4. Data Engines Compute Data & Deliver Results
Cognitive Machine Learning technology provides customer sentiment analysis & actionable insights to match.